Last Updated: March 2026
247 Local Services (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website or use our locksmith services.
By using our website or contacting us for services, you agree to the practices described in this Privacy Policy.
1. About Our Business
247 Local Services provides locksmith and security services to customers in Australia, including emergency lockout assistance, lock repairs, key replacements, and security installations.
Our website allows customers to learn about our services and contact us to request locksmith assistance.
2. Information We Collect
We may collect personal information that is reasonably necessary to provide our services or operate our website.
Personal Information
Personal information we may collect includes:
- Name
- Phone number
- Email address
- Service address or location
- Details relating to locksmith services requested
- Payment information where required for services
- Any other information you provide when contacting us
This information may be collected when you:
- Fill out a contact form
- Request a service
- Call or email us
- Communicate with us through our website
Non-Personal Information
We may also collect technical or usage information such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
- Time spent on pages
This information helps us improve the performance and functionality of our website.
3. How We Collect Your Information
We collect personal information in several ways, including when you:
- Submit information through our website forms
- Contact us by phone or email
- Request locksmith services
- Interact with our website through cookies or analytics tools
Where possible, we collect information directly from you.
4. How We Use Your Information
We may use your personal information to:
- Provide locksmith services you request
- Respond to enquiries and service requests
- Schedule and manage service appointments
- Contact you regarding your service request
- Process payments or invoices
- Improve our website and customer experience
- Analyse website traffic and performance
- Maintain business records
- Comply with legal obligations
We only use personal information for purposes that are reasonably necessary for our business operations.
5. Disclosure of Personal Information
We do not sell or rent your personal information.
However, we may disclose personal information where necessary to:
- Payment processors or financial service providers
- IT service providers, hosting providers, or website administrators
- Contractors or technicians assisting with service delivery
- Professional advisors such as accountants or legal advisors
- Government authorities where required by law
- Protect our legal rights or investigate potential fraud
Any third parties we work with are required to handle personal information securely.
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve website functionality and user experience.
Cookies may collect information including:
- Website traffic data
- Pages visited
- User preferences
- Website performance information
You can adjust your browser settings to refuse cookies, although some parts of the website may not function correctly if cookies are disabled.
7. Google Advertising and Analytics
Our website may use services provided by Google, including Google Analytics and Google Ads.
These services help us:
- Understand how visitors use our website
- Improve our services and website performance
- Display relevant advertisements
Google may use cookies or similar technologies to collect information about your interactions with our website and other websites.
You can learn more about how Google uses data here:
https://policies.google.com/technologies/partner-sites
You can manage or opt out of personalised advertising by visiting Google’s Ad Settings.
8. Overseas Disclosure of Information
Some third-party services we use (such as analytics or hosting providers) may store or process data outside Australia.
Where this occurs, we take reasonable steps to ensure that these providers handle personal information in accordance with applicable privacy laws.
9. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Security measures may include:
- Secure website hosting
- Encrypted connections where appropriate
- Limited access to personal information
- Secure payment processing systems
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
10. Access and Correction of Personal Information
You may request access to personal information we hold about you.
If the information we hold is inaccurate, incomplete, or outdated, you may request that it be corrected.
Requests can be made using the contact details provided below.
11. Privacy Complaints
If you believe we have breached your privacy or mishandled your personal information, you may contact us using the details below.
We will investigate your complaint and respond within a reasonable timeframe.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.
12. Marketing Communications
From time to time we may send marketing or promotional communications if you have opted in to receive them.
You may unsubscribe from marketing communications at any time by contacting us or following the unsubscribe instructions in our emails.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. We encourage you to review the privacy policies of those websites.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page and the updated version will include the revised date.
15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
247 Local Services
📧 Email: support@mobilelocksmithinbrisbane.com.au
📍 Location: Australia